University of California Berkeley Career Guide - Flipbook - Page 34
Interviewing
NON-VERBAL Messages
Much of how and what we communicate is done
through non-verbal communication.
VERBAL Messages
It’s not just what you say but how you say it. The tone,
speed, and length of your responses play a very important part in the effectiveness of your answers.
Handshake
You should be comfortable offering a firm, dry, confident
handshake. Avoid overly powerful grips as well as limp
handshakes.
Take Your Time
Employers are interested in how well you can answer
their questions, not how fast you can answer them.
If you are asked a difficult question, take a moment or
two to collect your thoughts, rather than blurting out the
first answer that comes to your mind.
Posture
Sit up straight with legs crossed or feet firmly on the
floor; your back should be straight, head up and looking
forward. Don’t slouch!
You can buy a little extra time by repeating the question
aloud while you think.
Facial Gestures
Smile! There is no overstating the positive impact a
simple smile can have during the interview. Don’t be
afraid to show your interpersonal skills and natural
warmth during the interview.
Answer the Question (and then be quiet)
While it’s important that you answer each question
thoroughly, it is equally important that your answers do
not go on too long.
Pay attention to the interviewer’s non-verbal cues to
make sure you are not losing your audience.
Eye Contact
Maintain a good balance of eye contact with the
employer, as this conveys honesty, confidence, and
interest. Engage in eye contact when the employer is
asking you a question or when you are responding. When
you are thinking of your answer, it is okay to break eye
contact.
Remain Professional and Positive
Regardless of how friendly or laid back the interviewer
may appear, your language and vernacular should be
completely professional and appropriate.
Avoid using any slang, profanities, or stereotypes.
At no time in an interview should you voice any negative
comments or opinions about former supervisors, professors, or classmates. This can only hurt your candidacy.
Nerves
Work on controlling any nervous behavior before you
meet with the employer in person. Avoid twirling and
playing with your hair, tapping your feet, and wringing
your hands. Also keep in mind that chewing gum is never
appropriate in a professional setting.
Avoid Filler Words
“Like, Um, Uh, You Know”, though these filler-type words
may be overlooked in casual conversation, you definitely
want to avoid using them during the interview. Be aware
of these habits and practice to eliminate them.
Scent Sensitivities
Before your interview, avoid smoking – the smell can
linger. Eating strong foods such as garlic and onions also
can be off-putting if recently consumed. Avoid wearing
strong fragrances which can affect allergies. Avoid
alcohol! Save the celebration for AFTER you get the job.
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